Helen Souness

CEO - RMIT Online

Helen Souness was appointed to the role of CEO at RMIT Online in August 2017. Helen is leading this Strategic Investment Vehicle of the University to support a growing community of learners to successfully navigate the world of work by offering directly relevant, accessible and flexible educational opportunities online.

Helen is a senior leader with a career that spans more than 20 years of commercial experience working in digital strategy, marketing and product across market-leading enterprises including Seek, Lonely Planet, Envato and Etsy. Helen has operated in General Manager, Managing Director and Board Director capacities for Envato, Canteen, Etsy and Sendle. Most recently as MD of Asia for Etsy, Helen’s team tripled the size of Etsy’s Australian seller community and entered new Asian markets.


11.45 – 12.30 | Tuesday, 26 March 2019

Panel: How is e-commerce shaking up the supply chain?

Changing purchasing habits as a result of the growth in online shopping has given rise to packaging and supply chain challenges. This panel discussion and Q&A session will bring together some of Australia’s leaders in the e-commerce field to discuss:

  • E-commerce friendly packaging
  • Safe Product delivery
  • Cost effective shipping
  • Sustainability and innovation
  • Unique supply chain logistics
  • Positive customer experience
  • New technologies

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